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11.03.2024
Technical Account Manager
Cape Town
... community. Job Description The purpose of this role (Technical Account Manager) is to implement and improve IT systems, taking ownership of technical project management for clients, and to maintain the relationship between client IT and WNS Enterprise IT during implementation and for life of ...
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WNS Global Services SA
12.03.2024
Technical Account Manager
Cape Town
... community.Job DescriptionThe purpose of this role (Technical Account Manager) is to implement and improve IT systems, taking ownership of technical project management for clients, and to maintain the relationship between client IT and WNS Enterprise IT during implementation and for life of the ...
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WNS Global Services SA
14.03.2024
Assistant Manager - Operations
Cape Town
... community. Job Description Manages and oversees a team of call center agents. Motivates and supports agents through feedback and communication. Measures KPI’s like inbound calls, call waiting, and call abandonment. Assists with taking agents’ calls if they can’t handle the workload. Improves ...
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WNS Global Services SA
14.03.2024
Senior Group Manager - Operations
Cape Town
... community. Job Description You are customer and client facing and strive to deliver excellent customer experience and deliver on sale targets. You are accountable for designing, implementing&tracking a portfolio of improvement projects for your functional area. Key Responsibilities · Lead a ...
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WNS Global Services SA
14.03.2024
Senior Purchasing Officer
Cape Town
... regional collaboration. Qualifications Key Responsibilities / Job Duties Developing and executing sourcing strategies through the use of the client’s strategic sourcing process Identifying cost savings through negotiations, event driven activities, and alternate sourcing strategies to achieve ...
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WNS Global Services SA
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